About A One Cleaners Inc & Renewal by A-One
A One Cleaners Inc & Renewal by A-One provides top-notch dry cleaning, textile, and electronic restoration services throughout the north-east suburbs of Cincinnati. They offer convenient pick-up and delivery services, ensuring a hassle-free experience for their customers. The staff is described as polite, respectful, and friendly, making the process calm and not overwhelming, even during tragic events like house fires or puffbacks. Customers highly recommend this company for its kind and efficient service, from the initial phone call to the final delivery. The team, including Mike, Eddie, and Tina, has been noted for their responsiveness and ability to make the process simple, even coordinating directly with insurance adjusters. Lee has been highlighted for his amazing service, being incredibly friendly and going above and beyond, such as bringing a book as a gift. Dylan and Dan are acknowledged for their professionalism during drop-off, and the entire staff has shown empathy and kindness, frequently checking in with clients. After a fire left many belongings damaged, customers felt their items were treated with extreme care, returning them professionally packaged and cleaned. Overall, many customers express gratitude for the support provided during tough situations and would recommend Renewal to friends and family.
I’m so glad we chose this company to handle our smoke damage claim. They truly understood the stress we were under, patiently answered all our questions, took expert care of our belongings and returned everything to its exact original location. Their attention to detail and compassion made a difficult situation much easier to navigate.
Debbiw M
Our house was destroyed by water. Of the items that were damaged, our beloved sofa and chair, not only got wet, but had the ceiling fall in on them. Scott from Renewal by A-One Cleaners had the daunting task to clean dry-clean only slipcovers of water damage. The ONLY way to remove water stains, I learned, was by USING water. After countless efforts of all other remedies to try to avoid using the washing machine, I gave permission. It was risky. But Scott literally babied the slipcovers to prevent both shrinkage and color bleed from the jacquard fabric.
I received them back today and I was amazed. They are absolutely perfect, as if nothing had ever happened!...read full review
A-One did a great job with our items after our house caught on fire this summer. Our clothes are clean and smell fresh. Scott was very polite and helpful. He just dropped our items off today and everything was packaged and delivered perfectly. Thank you!!