Mercy Health Center of Plain offers a blend of prompt care and dedicated service, making it a valued option for many patients. Reviewers appreciate the efficient processes, often getting in and out quickly while feeling genuinely cared for. The staff is described as fantastic, personable, kind, and caring, with particular praise for specific team members, such as Ashley, a skilled phlebotomist. While some experiences have highlighted issues, like long waiting times or miscommunication, many patients report improvements in organization and care quality over time. One reviewer noted that after initial concerns, they found satisfaction in their ongoing care, especially with their primary care nurse practitioner. Patients also express gratitude for the support received when other facilities have not met their needs. Although there are occasional disappointments, the overall sentiment is that Mercy Health Center of Plain strives to provide thorough and compassionate care to its community. The center has been recognized for its ability to adapt and enhance patient experiences, making it a reliable choice for healthcare needs.
I had a horrible experience visiting this location last evening. The nurse is extremely rude and made me feel as if I was a major inconvenience to her as I had come in 45 minutes til close. She told me they stopped seeing patients 15 minutes ago. She was unprofessional and rude. I can’t imagine having a health care job and hating the patients who come in for care. I will never be back here again. If you can, wait til you get can into your primary care physicians office or find another place to go for care.
Do NOT ever go here. I used this facility for years but now it is impossible to even get bloodwork done here. If you do go, plan on waiting hours even if no one else is in the waiting room.
Doctors don't take time with you . They just want you in and out . Went there on the 29th . And that give me the wrong medicine and I am still sick had to go see my doctor today work slip