Tips & Reviews for Massage Envy

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  • Aug 2021

    It is impossible to book an appointment here, they never answer the phone. I’ve called several days in a row, and no answer. By the time I get someone on the phone the day I want to book for is completely booked, or you can’t get in with a therapist that works with your preferred pressure. Every time you walk into a massage envy there is someone standing at the desk. So there’s no way someone isn’t available to answer the phone, even if it’s to be placed on hold. Listen to the negative reviews. They aren’t lying. Wish I could give negative stars, and will gladly make the drive to a clinic further away that respects their clients enough to at least answer full review

  • Aug 2021

    I have been a long time Massage Envy member but I cancelled my membership in May. I had a 90 min massage w a male therapist. He was discussing vaccine (he is anti) and told me about "CDC conspiracy". When I tried to present him a different perspective, he got mad and discontinued the session. It was bizarre and unreal lol - I was not planning to talk about the sensitive topic and I was there to relax, I'd rather have no conversation at all, his unprofessional manner and inability to listen to different opinions appalled me. When I tried to talk to the front desk person, no one was at the front. I waited for a while before a girl came out from inside and wrote down full review

  • Jun 2021

    Have been trying to contact them for 4 weeks regarding canceling. Unfortunately it's a drive and we work very long hours so driving up to see IF the store manager is present isn't an easy task. They tell me repeatedly the store manager will call me and she never does. I call back weekly. Been on the phone 20 minutes right now "waiting" on her to answer my call. They have the worst service at this location. We stopped going to this location since they never answered their phone but were told we have to talk to them since it's our "home"location. Highly recommend NOT doing business with this location. Miamisburg location is wonderful.



Monday: 9AM - 9PMTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: 8AM - 8PMSunday: 10AM - 6PM


Google Google: 3.7/5 Yelp Yelp: 2/5 Facebook Facebook: 5/5 Foursquare Foursquare: 7.9/10

Massage Envy

15 Greene Blvd Ste C, Beavercreek

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