The owner addressed my concerns regarding my new water heater. She sent Kevin and he patiently explained all parts of the water heater, including where the shut off valve was located . He also straightened my wash tub that was off balance when the old heater was removed . Great customer service !
January 2025
I needed a flu wye. They had the exact part and i got things going after cleaning out the flu. I still have a minor problem with it cycling but the heat now stays on. That day it was almost zero and the heat was off all night. Thank you so much!!
November 2024
We have used Carl's a few times to diagnose/repair out older furnace since buying our century home 6 years ago. At one point I used B and Sons, they just wanted to sell me a new furnace. Carl's techs are straight forward, knowledgeable, and honest. They will repair and service without trying to take your wallet. They know what they're doing. I'm glad they're info/service label was on my ductwork from when the previous owner of the house had the furnace installed.
The owner addressed my concerns regarding my new water heater. She sent Kevin and he patiently explained all parts of the water heater, including where the shut off valve was located . He also straightened my wash tub that was off balance when the old heater was removed . Great customer service !
I needed a flu wye. They had the exact part and i got things going after cleaning out the flu. I still have a minor problem with it cycling but the heat now stays on. That day it was almost zero and the heat was off all night. Thank you so much!!
We have used Carl's a few times to diagnose/repair out older furnace since buying our century home 6 years ago. At one point I used B and Sons, they just wanted to sell me a new furnace. Carl's techs are straight forward, knowledgeable, and honest. They will repair and service without trying to take your wallet. They know what they're doing. I'm glad they're info/service label was on my ductwork from when the previous owner of the house had the furnace installed.