About North Country Family Health Center
North Country Family Health Center is a trusted healthcare provider serving over 20,000 people across its five community-based centers and 14 school-based locations. It offers comprehensive programs including Medical, Behavioral Health, and Dental Care, along with services through its WIC Program, which supports more than 4,000 women, infants, and children. Additionally, the center has helped nearly 1,500 individuals obtain affordable health insurance coverage. With the recent addition of the Lowville Family Health Center, North Country Family Health Center now reaches approximately one in seven residents of Jefferson and Lewis counties. Patients frequently praise the center’s caring and professional staff, noting that from the front desk to medical providers, everyone is kind, welcoming, and attentive. Many appreciate the thorough and empathetic care provided by doctors and nurses, especially those who experience anxiety or concerns about their health. The staff is recognized for making patients feel comfortable, listened to, and not judged. However, some reviews mention issues with billing, particularly involving billing errors that resulted in high bills and difficulties in resolving them. Despite these challenges, the overall experience at North Country Family Health Center is positive, with many patients recommending the center for its compassionate care, clean facilities, and dedicated staff.
I gave two stars and not one bc my dr Hallie is absolutely amazing!!!!! Just an incredible knowledgeable doctor! However MOST! not all but most the nurses that you HAVE to call when you have a medical question, are the most arrogant and rudest nursesI have ever come across, and I work in nursing so that’s saying a lot!
I am a new patient. I would just like to say my visit was phenomenal. I was not in the waiting room for too long, all of my concerns were thoroughly and comprehensively discussed and addressed. I was also able to get labs done ASAP in the same building!
I had a very positive experience at this health center. The staff was kind, professional, and made me feel comfortable from the moment I walked in. The doctors and nurses took the time to listen to my concerns and provided excellent care. I truly appreciate the compassion and support I received and would highly recommend this center to others.