The office is clean and my family loves the PA that we have been seeing. But the receptionists are horribly rude and not friendly at all. I told them I couldn’t make an appointment for my son before 4pm due to his school schedule and they went ahead and scheduled a X-ray for 3:30 and the follow up appointment at 4pm. When confronted about it, I was told that I should always be 15mins early, to which I replied 3:30 is not 15 mins before 4, that’s a half an hour! The receptionist didn’t like that and just proceeded to be rude! Never again with them! I will push for another office.
September 2023
Ended up waiting 30 min past myappointment time because they “forgot to print me out.” Considering seeing a different office, as wait times are usually at least 15-20 min. The disregard for my time is very upsetting.
May 2023
Such amazing care! From the front desk, to the nurse assistant, to the lab tech. Most importantly from Emily B. - NP. Excellence in care.! Emily was compassionate, thoughtful, thorough but most importantly, she was kind! A wonderful mix of a gifted provider and a lovely human! Thank you Emily!
The office is clean and my family loves the PA that we have been seeing. But the receptionists are horribly rude and not friendly at all. I told them I couldn’t make an appointment for my son before 4pm due to his school schedule and they went ahead and scheduled a X-ray for 3:30 and the follow up appointment at 4pm. When confronted about it, I was told that I should always be 15mins early, to which I replied 3:30 is not 15 mins before 4, that’s a half an hour! The receptionist didn’t like that and just proceeded to be rude! Never again with them! I will push for another office.
Ended up waiting 30 min past myappointment time because they “forgot to print me out.” Considering seeing a different office, as wait times are usually at least 15-20 min. The disregard for my time is very upsetting.
Such amazing care! From the front desk, to the nurse assistant, to the lab tech. Most importantly from Emily B. - NP. Excellence in care.! Emily was compassionate, thoughtful, thorough but most importantly, she was kind! A wonderful mix of a gifted provider and a lovely human! Thank you Emily!