Very satisfied with the service I received. Jim, the technician, came within hours of my request for repair. Very prompt, courteous and professional. Seemed to know exactly what the problem was and fixed it. Could not have asked for better service
November 2025
My tech Edward was extremely diligent, patient and nice. I have been waiting for this repair approximately a month & a half (different parts that were ordered had to b reordered) yet, he was pleasant & knowledgeable, which led to my fridge finally being repaired.
October 2025
Thomas was great But the responses and action from your people at the call center leave a lot to be desired It took 3 weeks to fix the washing machine that is just over a year old Tell them to stop patronize and stop using the word escalate 8-5 is not an appropriate time window especially when nobody shows up
Very satisfied with the service I received. Jim, the technician, came within hours of my request for repair. Very prompt, courteous and professional. Seemed to know exactly what the problem was and fixed it. Could not have asked for better service
My tech Edward was extremely diligent, patient and nice. I have been waiting for this repair approximately a month & a half (different parts that were ordered had to b reordered) yet, he was pleasant & knowledgeable, which led to my fridge finally being repaired.
Thomas was great
But the responses and action from your people at the call center leave a lot to be desired It took 3 weeks to fix the washing machine that is just over a year old
Tell them to stop patronize and stop using the word escalate
8-5 is not an appropriate time window especially when nobody shows up