About Mint Nail Inc
Mint Nail Inc. is a nail salon that provides exceptional service and a relaxing atmosphere. The nail technicians are friendly and welcoming, ensuring that customers leave satisfied with their cleaned and freshened-up nails. The salon has built a loyal customer base over the years, with many clients returning due to their impeccable service, punctual appointments, and wide range of color options. They excel in quality gel, powder, acrylic, and regular nail services, as well as great pedicures with comfortable pedi-chairs and massage settings. Despite the generally positive experience, some recent customers have noted room for improvement in customer service. One customer mentioned feeling unwelcomed and not acknowledged by the staff, while another raised concerns about the sanitization of tools. The owner/manager was also described as being rude and unprofessional in one instance. However, the pedicure service was praised as being of high quality, with one customer stating that the pedicure lady did an "awesome job."
Stopped in for a polish change on my toes. No one said Hello or welcomed me- just told me to pick a polish color. The girl who did the service literally said nothing to me, just tapped my feet. She did however speak to her coworkers.
When she was done, she just let me get up- didn’t ask if it was okay, didn’t escort me to the dryers.
The nail techs weren’t busy. One walked over to turn the dryers on but didn’t acknowledge me. They only spoke to each other.
What a shame. Please work on customer service.
Awesome work! Although the lady was little serious, it’s okay because she did a wonderful good job in my nails. I did deep powder, they have a lot of colors and options.
One thing that I noticed they did not open a new set of tools, so I don’t think they sanitize them.
Was about to rip them to shreds but by the grace of God the pedicure lady did an awesome job. Called on the phone & asked if an appointment was needed. Was told NO. Walked in & was asked if I had an appointment. They told me they could take me but I’d have to wait. I was in a rush so I simply asked how long of a wait. The owner/manager in charge proceeds to scream pick a color and go to the back. Extremely RUDE. Even the pedicure lady looked miserable. Did NOT GREET ME or smile. Finally got a lil friendly toward the end. Just not inviting or professional. Like I said; she did a great job. And was tipped $20 on
A $25 pedicure. Hopefully they will learn to treat people...read full review