“Best customer service EVER. I have called everywhere in rochester looking for harp strings and with no luck. I called here earlier today looking for them and even though this shop does not seem to carry the strings I need, Paul told me he would be able to find a place that did for me. Not 20 minutes later did I receive a call back from the wonderful Jimmie who asked me details about my harp and then reached out to yet another person to get me connected to where I could find them. I received a text shortly after that with a link his coworker (who plays the harp) recommended. I cannot speak highly enough to how kind the staff is, and how willing they are to help customers. I am seriously impressed with how caring the staff here is and without even walking in the store I can surely attest it is just as wonderful.“
“Scott has been tuning my piano and the pianos at our church for years. Always excellent work on day and time scheduled.“