About Ellis Medicine Primary Care at Mohawk Harbor
Ellis Medicine Primary Care at Mohawk Harbor has received mixed reviews from its patients. Many commend the doctors, particularly Dr. Savla, who is praised for listening to patients and providing thorough care. Reviewers appreciate the kindness of the nursing staff, especially during challenging times, such as hospital stays. The facility is noted for being clean, quiet, and having helpful nurses. However, there are significant concerns regarding the front desk staff. Multiple reviews highlight issues with phone support and scheduling appointments, describing the front staff as incompetent and lacking respect. Patients have reported long hold times and difficulties in getting their needs addressed promptly. The billing department has also been a source of frustration for some. Overall, while the medical care at Ellis Medicine Primary Care is often praised, the front office operations are viewed as needing improvement to enhance the patient experience.
Primary care here is excellent. Front desk is always patient and helpful.
Great care, As a patient, I feel heard and seen, and the doctors are possessed with great expertise
Love my PCP wonderful doctor but the phone worker Robert is lazy and refuses to answer the phones constantly putting people on hold for 20 minutes at a time, then when I call again he asked how I can be helped only to put me on hold again for no reason only to be told you went to LUNCH. I get that you don’t wanna do your job but you get paid to do it. Do it properly.