Jul 2025
Friendly Folks, professional team on site. bring in my reefer trailer for a quick repair. Kevin is a great gentleman to work with, he even offered me fresh coffee while waiting on the service.
About Upstate Thermo King of Rochester
Upstate Thermo King of Rochester is a reputable service center specializing in transport temperature control systems for trucks, trailers, buses, and rail cars. Customers have praised the business for its fast and thorough service, often completed on the same day. The experienced mechanics are known for their detailed inspections and clear communication, keeping clients informed throughout the repair process. Whether it's performing preventive maintenance on reefer units or diagnosing heating issues, Upstate Thermo King ensures that customers receive honest assessments and upfront pricing. The friendly staff, from the service desk to the technicians, create a welcoming atmosphere for both first-time and returning customers. With services that include trailer repair, washouts, and HVAC system repairs, Upstate Thermo King is a trusted choice for those needing reliable and efficient service.
Reviews
Jun 2025
I was having trouble with my Tripac. I went as far with it as I could. I called UTK, and the woman that answered, checked with the Service manager, and told me to come right in, they'd work me in.
I got there roughly a half an hour later, checked in, and was told the tech would get to me as soon as he could. I looked out my passenger mirror 10 minutes later, and Gary, was working on the Tripac.
It took him about 15-25 minutes to find the problem, and I was back on the road in an hour. Gary did an awesome job! I won't hesitate to use their service department again.
Thanks UTK of Rochester! You have a great team!
Jan 2025
Great people to work with my espar heater went out and they stayed late to fix it. So I can have heat in my truck top notch guys I would recommend them to anyone for apu needs.. thank again nick
Photos
Hours
Monday 6AM - 5PM
Tuesday 6AM - 5PM
Wednesday 6AM - 5PM
Thursday 6AM - 5PM
Friday 6AM - 5PM
Saturday Closed
Sunday Closed
Location
1023 Buffalo Road, Rochester, NY 14624
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