About Ulta Beauty
Ulta Beauty offers a wide range of beauty products, including cosmetics, fragrances, skincare, and hair care from 500 brands. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusives such as Kylie Cosmetics and Olaplex. The store also features a salon that provides services like haircuts, coloring, and makeup applications. The customer service at Ulta Beauty is highly praised. Employees are knowledgeable about the products and are able to provide personalized recommendations. Customers have mentioned Michealla, Emily, Ijalysse, and Angela as being particularly helpful and kind. These employees went above and beyond to assist customers in finding the right products for their needs and even provided suggestions for products that customers might not have considered. The honesty and sincerity of the employees are also appreciated by the customers. The level of service provided by the Ulta Beauty staff has led some customers to shift their loyalty from other beauty retailers, such as Sephora, to Ulta Beauty. Overall, the combination of a vast selection of products and exceptional customer service makes Ulta Beauty a standout destination for beauty enthusiasts.
It's been awhile since I bought make-up (all my color palettes, etc had updated/looked different). Staff was super helpful in finding new shades and products to suit my skin. It felt great to have that level/quality of assistance when I felt clueless. Thank you!
So I had a appointment for my mom set up to get her eye lashes done my mom has always had horrible anxiety and I just have to say it warmed my heart the amazing staff there the woman their are absolutely amazing. The specialist who did my mothers lashes Esen was an absolute angel making my mom as comfortable as she could be even though she was panicking and nothing but patient with her which made me so happy she was nothing but the sweetest to my mom and my mom left with the biggest smile she’s always had issues with putting on Mascara and wanting it to look like she has eye lashes so a lady there named Sarah had told us about this and helped us booked this and...read full review
I have always been hesitant to walk in this store no matter how bad I needed something. I didn't grow up wearing makeup and can never find what I need. I never got greeted when entering the store and never had a good attitude employee when I asked for help until 11/1/25! ***** I was greeted and offered assistance from the most amazing employee ZAIARDA in the Greece mall location. She was so extremely helpful, assisted me in finding the right shade and offered her expertise. She was so friendly and helpful and I really felt she was enjoying her job. I was told she is the eyebrow professional but I guarantee she knows her stuff about much more. If you don't know what you...read full review