Ulta Beauty offers a wide range of beauty products, including cosmetics, fragrances, skincare, and hair care from 500 brands. Customers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusives such as Kylie Cosmetics and Olaplex. The store also features a salon that provides services like haircuts, coloring, and makeup applications.
The customer service at Ulta Beauty is highly praised. Employees are knowledgeable about the products and are able to provide personalized recommendations. Customers have mentioned Michealla, Emily, Ijalysse, and Angela as being particularly helpful and kind. These employees went above and beyond to assist customers in finding the right products for their needs and even provided suggestions for products that customers might not have considered.
The honesty and sincerity of the employees are also appreciated by the customers. The level of service provided by the Ulta Beauty staff has led some customers to shift their loyalty from other beauty retailers, such as Sephora, to Ulta Beauty. Overall, the combination of a vast selection of products and exceptional customer service makes Ulta Beauty a standout destination for beauty enthusiasts.
I'll be honest, my wife loves Ulta. I personally don't have the need for anything at the store myself. However, Ulta brings her joy and gives her creative freedom. The staff are so friendly and they have a spot for the guys to sit while patiently waiting (something the competitors don't). Thank you Ulta for making the experience great for everyone!
I went to Ulta to purchase makeup with my daughter. The staff were very knowledgeable of the different products they carried and ones that would work well with her skin. As a father who knows very little about the different make up products it was reassuring to know that the staff were willing to review their products with us.
It's been awhile since I bought make-up (all my color palettes, etc had updated/looked different). Staff was super helpful in finding new shades and products to suit my skin. It felt great to have that level/quality of assistance when I felt clueless. Thank you!
462 Greece Ridge Center Drive, Rochester, NY 14626
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