I didn't end up going with tall pines due to budget constraints, but had a great meeting with Gene. He was a top notch representative for Tall Pines. He wasn't too pushy and very knowledgeable. I would feel comfortable recommending them to anyone.
About Tall Pines Roofing Inc.
Tall Pines Roofing Inc. is a roofing company that customers describe as knowledgeable, professional, and committed to quality. One representative was called a top notch representative who was not too pushy and very knowledgeable, and the company was described as easy to recommend. A project manager went above and beyond to make things right after some issues following installation, and the customer was appreciative of him going out of his way to make sure everything was satisfactory. Another project manager helped to schedule and set expectations for the job and even coordinated for a very quick turnaround. The crew was here bright and early, took pictures at every step of the process, and even helped relocate some bathroom exhausts, with the site on track to be left cleaner than it was when they showed up. For a new metal roof, the project manager was exceptional at communicating and explaining all aspects of the project as it progressed, with very fine attention to detail and evident care that the end results are perfection. The crew followed instructions and direction wonderfully and performed excellent quality craftsmanship, always showed up punctual and worked very full days until the project was completed, took great care in protecting the landscaping and home when tearing off the old roof, and cleaned up all debris at the conclusion of each workday. Another representative walked a customer through everything step by step while the insurance adjuster was at the property, explained things in a way that was easy to understand, and provided evidence to support all of his recommendations. The entire experience was outstanding, and customers would gladly recommend Tall Pines to friends, family, and anyone in need of their services.
Reviews
I can’t say enough good things about Jesse the Project Manager. I had tall Pines come out For my roof and did experience some issues after installation. However, Jesse went above and beyond to make things right And I’m appreciative of him going out of his way to make sure I was happy with everything.
Thanks to Gene, Jesse, Rich and the crew!
Jesse helped to schedule and set expectations for the job and even coordinated for a very quick turnaround.
The crew was here bright and early and Rich took pictures at every step of the process. They even called an audible and helped relocate some bathroom exhausts!
Right now they’re on track to leave the site cleaner than it was when they showed up!
I’ll be walking around to look at how the shingles settle in the next few days and weeks, but so far, I’m very impressed!
Photos

Hours
Good to know
- accepts credit cards
Location
1742 Long Pond Road Ste 2, Rochester, NY 14606
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