Stone Ridge Veterinary Hospital is a family-oriented practice that prioritizes quality care for pets. The attentive and professional team offers compassionate service and takes the time to understand the needs of both pets and their owners. Clients appreciate the hospital's commitment to providing thorough explanations and addressing concerns.
Many clients find it easy to make appointments, pick up prescriptions, and receive personalized care. They have been bringing their pets to Stone Ridge for several years and have consistently experienced thorough, kind, and caring service from the doctors and staff. While some have noted occasional challenges with phone responsiveness and checkout times, they acknowledge the staff's friendliness and dedication. Dr. Jennifer Fan is often mentioned as a favorite among clients, but all the doctors are trusted for their excellent care and advice. The hospital’s caring staff and exceptional level of care have earned it positive recommendations from satisfied clients, who feel comfortable knowing they can see any of the doctors for the best care.
This Veterinary Hospital is always going to be my go to, I had such an amazing experience, everyone was so kind and helpful with my new kitten, I had such a bad experience at other vet hospitals since my kitten gets really anxious in new environments but they made me and my fiancée feel so comfortable even if my kitten was stressed they did everything they could to make it go smooth.
the staff here really go above and beyond. the primary veterinarian has worked with me for about a year on giving my cat a proper diagnosis and treatment plan, and even today on a saturday i had a bit of a medication emergency. i ordered his medication online and he has been out of it for the past few days. after coming home last night i saw him drooling like he was when the shelter rescued him, and immediately rang stone ridge in the morning to see if there was any way they had his medication in stock and if i could pick it up today. thank god they did and they held it for me until i got there to pick it up.
thank you stone ridge vet and staff! i know how short staffed… read full review
I've been treating Rollo there since he was a puppy.. I've been going there for twenty years. This visit was awesome.They explained exactly what we're gonna do and how we were going to treat it. I have an english bulldog with ear issues.And they've been wonderful helping me with this.
550 Center Pl Drive, Rochester, NY 14615
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