About SERVPRO of Central Monroe County
SERVPRO of Central Monroe County is a trusted leader in fire and water cleanup and restoration services. With a commitment to minimizing disruption during emergencies, their professionally trained staff understands the anxiety that comes with water or fire damage. The business has a strong reputation for quick response times, as demonstrated by their prompt assistance during unexpected incidents, even on holiday weekends. Customers appreciate the pleasant and professional demeanor of the team, which includes notable members like Myles, Andre, Gabe, Tamarcus, Garret, and Jordan. They provide daily updates, keeping clients informed about the progress of cleanup and restoration efforts. Whether dealing with small disasters or larger incidents, SERVPRO aims to make the recovery process streamlined and efficient, helping clients return to normal life as soon as possible. Their dedication to service ensures that clients feel supported and cared for during challenging times.
Our basement filled with water when our sump pump failed while away on vacation. Jade was at our home asap on a Sunday evening and was amazing throughout the 3 day process. We were confident that we were getting fair, factual help from her and the other members of the team.
Although this situation was definitely a nightmare, we gladly opened our doors each day to the friendly nature of Jade and Donta.
My basement flooded and needed a lot of water mitigation work. ServPro took care of all the steps thoroughly and did a great job. The team members were all very courteous and effective at completing the work, and the project manager was very organized and helpful throughout the entire process. She scheduled the work efficiently and took care of communication with the insurance adjuster directly. The flooding was a terrible occurrence, but I'm thankful that ServPro handled the job so well.
Lisa, Lizzy, MaKayla , Austin and team were wonderful. After water damage attacked my home, they came promptly and started working immediately. They worked quickly and efficiently and kept me updated every step of the way and worked with my insurance company sending them pictures and keeping them in the loop too. They even enjoyed my foster kitty . Definitely made a stressful time a little less difficult to deal with. Would definitely recommend them for any service needed .