Rochester Regional Health Urgent Care is a walk-in clinic that offers same-day treatment for non-life-threatening medical conditions. The clinic is committed to providing high-quality healthcare to the Rochester community.
Patients have reported varying experiences at the clinic. Some have noted that the receptionist staff can be cold, while others have praised the kindness and patience of certain employees.
The medical providers have generally received positive feedback. Patients have described doctors as thorough, caring, and attentive. Nurses have also been commended for their kindness and gentleness.
Specific positive experiences include a patient who received thorough care from Dr. Susan Romano despite a long wait time, another patient who appreciated the efficiency and friendliness of PA Alexa Watt during a Covid PCR test, and a patient who found all staff members professional, efficient, friendly, and kind during two separate visits.
While some patients have had longer wait times, the clinic has been praised for its timely service on other occasions. Overall, patients seem to value the availability of the clinic and the quality of care received from the medical staff.
