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WellNow Urgent Care

3.9 351 reviews
Overall rating
3.9
out of 5
351 reviews
5 star 67%
4 star 4%
3 star 2%
2 star 3%
1 star 24%

About WellNow Urgent Care

WellNow Urgent Care, located at E Ridge Road and Portland Avenue, offers quick and quality care for non-life-threatening injuries and illnesses. The clinic is open daily from 8:00 a.m. to 8:00 p.m., providing a convenient option for patients with no wait times reported by many visitors. The staff is noted for their professionalism and caring attitude, with particular praise for those who assist in multiple languages. Patients appreciate the swift attention to their needs, with many expressing gratitude for the exceptional service received. WellNow Urgent Care accepts most insurance and allows online check-in or walk-in visits.

Visitors have been impressed by the knowledgeable and down-to-earth staff, who have provided efficient and empathetic care. The receptionist has been described as very helpful, getting patients into rooms quickly. The nursing staff and doctors have also been praised for their kindness and professionalism, treating patients with care and ensuring they leave feeling better.

Oct 2026
5.0
The staff at well now, Irondequoit was exceptionally courteous, helpful, and efficient. They made me feel comfortable and not rushed.
I am very pleased to have access to this medical resource.
Oct 2026
5.0
Wow, these people were so friendly and warm. It was my first time in this medical office and even though they were short staffed, they remained very accommodating. I didn't feel rushed at all nor was I left in a room for any longer than ten minutes. Thank you nurse Yvette Vazquez, PCT Evelich Leon and PA Patrick Vandermark! I would come back there in a heartbeat if needed. I felt really valued. You run an efficient office and have made an awesome impression.
Sep 2026
4.0
I want to take a moment to applaud the team at the Irondequoit location for their efforts and professionalism. When I arrived, at opening, they were understaffed and running behind and yet still were professional, communicative, helpful, and friendly. It is not easy to maintain composure and patience when understaffed and this team did it so well. Thank you.
Photos of WellNow Urgent Care, 1238 East Ridge Road,  Rochester
All 24 photos

Hours

Monday 8AM - 8PM
Tuesday 8AM - 8PM
Wednesday 8AM - 8PM
Thursday 8AM - 8PM
Friday 8AM - 8PM
Saturday 8AM - 8PM
Sunday 8AM - 8PM

Good to know

  • accepts credit cards

Location

1238 East Ridge Road, Rochester, NY 14621

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WellNow Urgent Care · 1238 East Ridge Road, Rochester, NY 14621

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