Whenever I call, no one answers the phone. I have to leave a message and they schedule an appointment without asking if it’s convenient. Other than that, everyone there is efficient, although, not everyone is friendly. I do receive good service.
About Rochester Community Animal Clinic
Rochester Community Animal Clinic is a veterinary clinic dedicated to improving the health of cats and dogs, with a focus on preventative care and owner education. They offer vaccine and wellness packages for all pet owners, as well as high-quality spay/neuter surgery appointments for low-income pet owners who meet eligibility criteria. The staff are known for their kindness and attentiveness, taking their time to thoroughly check pets and provide all necessary information to owners. They also provide e-collars after spay/neuter surgeries. The clinic has been praised for providing a great experience for pets and their owners, with staff being empathetic, patient, and accommodating. Many appreciate the compassion and care their pets receive at this clinic. Recent reviews highlight the professional and courteous service, with one customer noting that their dog was treated gently. Scheduling can involve some back and forth, but once appointments are set, the process is smooth. Overall, the clinic is recognized as a good option for budget-friendly pet care.
Reviews
So far so good. My small dog was spayed and distemper shot, and another shot, but can’t remember it. Now I don’t have to pay the vet for the shots next week, they were free. The operation was over half cheaper than any vet
Both my dogs (Havanese and Snorkie) have been here, great service, both my babes had zero complications and I could tell they were cared for, the staff was so friendly. Definitely recommend!
Photos

Hours
Location
985 Bay Street, Rochester, NY 14609
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