Your rental department guys the two I spoke with are worthless. They need better training very sad.
Holden S.
May 2024
I recently purchased a "newly renovated" home from James Robert Blaine, who is a Howard Hanna agent. He sold me a home that he both owned and was the listing agent for. The fast moving market in Rochester does not allow for buyers to get a pre-purchase inspection if they want to be competitive. He is clearly taking advantage of homebuyers given this environment. I obtained an inspection after the close and it revealed serious issues caused by Mr. Blaine's renovations. These fixes will require close to 7% of the purchase price to correct. These are not discretionary or cosmetic fixes. They are foundational to the functions of the home (ie: plumbing, structural walls, and electric) I approached Mr Blaine. He took no responsibility and instead told me to contact his attorney. Given that he was both the owner and the listing agent, I would recommend avoiding working with him at all costs, on either side of a transaction. I would rate this agent and the organization with negative stars if possible.
Holden Sandlar
May 2024
I recently purchased a “newly renovated” home from James Robert Blaine, who is a Howard Hanna agent. He sold me a home that he both owned and was the listing agent for. The fast moving market in Rochester does not allow for buyers to get a pre-purchase inspection if they want to be competitive. He is clearly taking advantage of homebuyers given this environment.
I obtained an inspection after the close and it revealed serious issues caused by Mr. Blaine’s renovations. These fixes will require close to 7% of the purchase price to correct. These are not discretionary or cosmetic fixes. They are foundational to the functions of the home (ie: plumbing, structural walls, and electric)
I approached Mr Blaine. He took no responsibility and instead told me to contact his attorney. Given that he was both the owner and the listing agent, I would recommend avoiding working with him at all costs, on either side of a transaction. I would rate this agent and the organization with negative stars if possible.
After my original review was posted, Howard Hanna requested follow-up at their solution email address. I promptly emailed them with all of the relevant information. They have not responded to my email and instead are taking actions to remove this review.
Happy Boys Inc
Jan 2023
Tried to get someone to call me back and talk to someone but no one returned. Some guy named Scott was rude.
Juan Mercado
Dec 2022
Their website needs improvement.
Phil Ways
Oct 2020
Jenna Wagner was my realtor, and I couldn't have asked for better! She is extremely attentive and responsive, and made the process of buying my first home very easy. She took time out of her own schedule to address all of my concerns, giving plenty of professional references along the way. This was key considering I knew very little about the local area. I truly can't thank Jenna enough for everything she's done, and I very highly recommend Howard Hanna for all realty services. I love my new home. 5 stars!
Sharon Starzyk
Oct 2020
The agent I had was great. He worked with me and sold my house in the time frame that he said he would sell it. He also negotiated some important issues with great success. Good job.
Benjamin Gratto
Oct 2019
Dan Covert truly is the special agent of this real estate business. I accepted a new job and had to relocate my family ( there's 7 of us) to Rochester in under 30 days, he found us multiple listings and had them all setup so my wife and I could look at that them in one day.He knew exactly what we were looking for and didn't waste time, so important!! Especially around the holidays.I already have and will continue to recommend Dan and Howard Hannah services to anyone who is in need for these services.
Ronald Schutt
Oct 2019
The wait staff is shoo friendly. The specials are always so tasty. Great fish fry and burgers are so juicy!
David Mackey
Oct 2018
Jeremy Havens and Lindsay Breed were excellent. They walked us through the entire process answering every question and helping with all of our needs. After closing Jeremy has even called to check on our needs and has helped us with getting an excellent electrician and painter. When we closed Jeremy said him and Lindsay were always still available for any questions or help we may need and they have proven that more than once. only downside is I don't plan on buying another house for a long time so i don't get the pleasure of working with them again. I can not recommend Jeremy Havens and Lindsay Breed enough.
Tara
Your rental department guys the two I spoke with are worthless. They need better training very sad.
Holden S.
I recently purchased a "newly renovated" home from James Robert Blaine, who is a Howard Hanna agent. He sold me a home that he both owned and was the listing agent for. The fast moving market in Rochester does not allow for buyers to get a pre-purchase inspection if they want to be competitive. He is clearly taking advantage of homebuyers given this environment. I obtained an inspection after the close and it revealed serious issues caused by Mr. Blaine's renovations. These fixes will require close to 7% of the purchase price to correct. These are not discretionary or cosmetic fixes. They are foundational to the functions of the home (ie: plumbing, structural walls, and electric) I approached Mr Blaine. He took no responsibility and instead told me to contact his attorney. Given that he was both the owner and the listing agent, I would recommend avoiding working with him at all costs, on either side of a transaction. I would rate this agent and the organization with negative stars if possible.
Holden Sandlar
I recently purchased a “newly renovated” home from James Robert Blaine, who is a Howard Hanna agent. He sold me a home that he both owned and was the listing agent for. The fast moving market in Rochester does not allow for buyers to get a pre-purchase inspection if they want to be competitive. He is clearly taking advantage of homebuyers given this environment.
I obtained an inspection after the close and it revealed serious issues caused by Mr. Blaine’s renovations. These fixes will require close to 7% of the purchase price to correct. These are not discretionary or cosmetic fixes. They are foundational to the functions of the home (ie: plumbing, structural walls, and electric)
I approached Mr Blaine. He took no responsibility and instead told me to contact his attorney. Given that he was both the owner and the listing agent, I would recommend avoiding working with him at all costs, on either side of a transaction. I would rate this agent and the organization with negative stars if possible.
After my original review was posted, Howard Hanna requested follow-up at their solution email address. I promptly emailed them with all of the relevant information. They have not responded to my email and instead are taking actions to remove this review.
Happy Boys Inc
Tried to get someone to call me back and talk to someone but no one returned. Some guy named Scott was rude.
Juan Mercado
Their website needs improvement.
Phil Ways
Jenna Wagner was my realtor, and I couldn't have asked for better! She is extremely attentive and responsive, and made the process of buying my first home very easy. She took time out of her own schedule to address all of my concerns, giving plenty of professional references along the way. This was key considering I knew very little about the local area. I truly can't thank Jenna enough for everything she's done, and I very highly recommend Howard Hanna for all realty services. I love my new home. 5 stars!
Sharon Starzyk
The agent I had was great. He worked with me and sold my house in the time frame that he said he would sell it. He also negotiated some important issues with great success. Good job.
Benjamin Gratto
Dan Covert truly is the special agent of this real estate business. I accepted a new job and had to relocate my family ( there's 7 of us) to Rochester in under 30 days, he found us multiple listings and had them all setup so my wife and I could look at that them in one day.He knew exactly what we were looking for and didn't waste time, so important!! Especially around the holidays.I already have and will continue to recommend Dan and Howard Hannah services to anyone who is in need for these services.
Ronald Schutt
The wait staff is shoo friendly. The specials are always so tasty. Great fish fry and burgers are so juicy!
David Mackey
Jeremy Havens and Lindsay Breed were excellent. They walked us through the entire process answering every question and helping with all of our needs. After closing Jeremy has even called to check on our needs and has helped us with getting an excellent electrician and painter. When we closed Jeremy said him and Lindsay were always still available for any questions or help we may need and they have proven that more than once. only downside is I don't plan on buying another house for a long time so i don't get the pleasure of working with them again. I can not recommend Jeremy Havens and Lindsay Breed enough.