About Dorschel - Kia
Reviews for Dorschel - Kia
Write a reviewHours
Monday: 9:00 AM - 7:00 PM
Tuesday: 9:00 AM - 7:00 PM
Wednesday: 9:00 AM - 7:00 PM
Thursday: 9:00 AM - 7:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Tips
offers repair services accepts credit cards
Ask for Tom Baker. He was patient, flexible, knowledgeable and I never once felt pressured or "managed." He is the consummate sales professional proven by his poat-sale availability and help. I could NOT get my Android Auto working and it too me a while to sort it out. He was there every time I called, even on his day off. The closing was seemless amd easy. I went to a Kia dealer on Ridge Road and it too me 90 minutes to get a non-answer. The sales rep was new to the brand but experienced in auto sales. Where was his support. That gave me the distinct impression that there was no "team." That's NOT where I want to shop.
When Tom needed and answer he was gone for...read full review
We had a disaster heading up the NY turnpike. Our car received over 5k in damages on last Saturday. Bobs team headed by Ashley Barnhart, made life so much easier. From the fire dept, state police and AAA getting our car to this dealership, was heaven. Once Ashley's team got to work with the insurance company on Monday, the puzzle was complete by Wednesday with zero flaws or complaints. Not knowing anyone and on vacation in Canada, this firm gave us their trust and couldn't be more elated to write this review! Well done team and thank you again for taking on our car, when there were probably other ones that had a priority after ours came in. Thank you again from the bottom of our heart.
Jurian provided a straight forward, fair and honest sales process again. No crazy fees or deceptions. In our only service need Rachael went above and beyond for or satisfaction. Bob Johnson would be my 1st stop shopping for a vehicle.