About Crossroads IT LLC
Crossroads IT LLC, a small business IT and consulting service located in Downtown Rochester, offers personalized attention to both home and business technology needs. They provide services such as laptop and desktop repair and upgrades, new and refurbished computer sales, security and anti-virus/malware services, and data recovery and sanitation. Customers praise Ryan, the owner, as a knowledgeable and friendly professional who quickly diagnoses and repairs computers. Many reviews highlight his ability to resolve issues with speed and efficiency, including repasting a GPU or transferring SSD and memory from an old computer to a new one at affordable prices. One customer appreciated his quick response when repairing a damaged Lenovo laptop screen, describing the service as timely and dedicated. Overall, Crossroads IT LLC is highly recommended for its excellent service, affordability, and personal touch.
Ryan is great. He was able to help me figure out the problems with my PC. I came in with a PC that wasn't turning on, and after a bunch of trial and error on his end, we concluded that my motherboard was defective. He was always in touch and VERY in-depth with explanations. You can tell he really knows what he's doing. 100% recommend coming here.
Ryan is extremely helpful. He helped me twice with two different computer issues and was responsive, quick, professional and extremely knowledgeable. He's very fair and is not out to get you, but quite the opposite - he'll advise using different/cheaper services if available. I highly recommend Ryan and his shop, 10/10 experience
Phenomenal work
Something to note THEY ARE ON THE 10TH FLOOR!
Ryan and the team are passionate about their work, and he wouldn't take my money at first. Ryan made it a point to save me money while getting the upgrades I requested to my PC. It turned out so dang cute 😭. And the extra breathing room was exactly what my PC needed for performance.