About Crossroads IT LLC
Crossroads IT LLC, a small business IT and consulting service located in Downtown Rochester, offers personalized attention to both home and business technology needs. They provide services such as laptop and desktop repair and upgrades, new and refurbished computer sales, security and anti-virus/malware services, and data recovery and sanitation. Customers praise Ryan, the owner, as a knowledgeable and friendly professional who quickly diagnoses and repairs computers. Many reviews highlight his ability to resolve issues with speed and efficiency, including repasting a GPU or transferring SSD and memory from an old computer to a new one at affordable prices. One customer appreciated his quick response when repairing a damaged Lenovo laptop screen, describing the service as timely and dedicated. Overall, Crossroads IT LLC is highly recommended for its excellent service, affordability, and personal touch.
I definitely recommend this place. High quality work with great customer service and dedication to the craft. Was really worried about leaving my computer in the city but the place has great security. The owner even came in on the weekend when he’s closed to make sure I got my rig back at a good time. Will definitely be coming back.
Ryan was a great help assisting me with my laptop battery issue. He took out the battery that started swelling and tried to find a replacement, but he didn't feel comfortable using a third-party vendor because it could fry my laptop. Upon his recommendation I'm just going to use it as a desktop until I purchase a new laptop.
Highly recommend Crossroads IT LLC!
Ryan is great. He was able to help me figure out the problems with my PC. I came in with a PC that wasn't turning on, and after a bunch of trial and error on his end, we concluded that my motherboard was defective. He was always in touch and VERY in-depth with explanations. You can tell he really knows what he's doing. 100% recommend coming here.