Chili Animal Care stands out from other veterinarian options due to its experienced team of doctors and staff who have worked together for many years to provide excellent care for all pets. One customer has been taking their 13-year-old beagle mix to this practice since she was a puppy and has consistently received expert care and positive experiences. The staff is noted for being caring and helpful, making it a great choice for those seeking expert care and personal attention for their pets. Another customer has been going to Chili Animal Care for about a decade and has had a wonderful experience with the team. They were particularly impressed with the care given to their anxious senior dog, who was accommodated and reassured by the receptionists, technician, and Dr. Dena. The staff's attentiveness and care went above and beyond, making the customer recommend Chili Animal Care to anyone looking for exceptional care, especially for senior pets. It is worth noting that there was some confusion regarding the business hours, with the customer unable to get clear information from the automated service. However, the customer was able to make appointments and receive care during the stated business hours.
We’ve taken every pet to Chili Animal Care for as long as I can remember. The staff goes above and beyond to accommodate clients despite their limited hours of operation. They are friendly and great at handling our over excited pup. You can feel assured that they care about your pets health as much as you do.
I have seen a lot of negative reviews for this place but my story is different. We haven't used the vet for much other than regular check-ups for our beloved dog throughout her life. And an occasional call about her seasonal allergies. When she needed care as she got older they came though for us. One time she had to go to the emergency vet, but it was a holiday so of course we understood. On her last day I called first thing and got an appointment a couple hours later. They could not have been more accommodating and empathetic. They kept my dog safe and comfortable in an exam room, for multiple hours (almost 4) until we could all be with her when she crossed the...read full review
Wonderful experience. I have been going here for about a decade now and while it was hard to schedule appointments during Covid (which I hear was the case with most all vets) due to restrictions and everyone at home with nothing to do trying to make appointments, it was no hassle getting my 3 pets in recently this year. I have an anxious senior dog that can work himself into panic attacks/seizures and chili animal care was super accommodating. Joy and Xavier at reception gave my pup time to acclimate and reassured him all is well, a great tech named Sue did the same in the exam room and was very gentle and careful to keep him at ease, and Dr. Dena was amazing;she sat...read full review