BETLEM Residential Heating & Air Conditioning

$$ • Heating & Air Conditioning/HVAC, HVAC contractor, Air Duct Cleaning, Water Heater Installation/Repair

704 S Clinton Ave, Rochester, New York 14620
(585) 271-4328

Reviews

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  • Tom Osinski
    Jun 2026

    Josh was very professional. He communicated well both before and through the call. He tried a number of things to revive my furnace. Alas it is RIP.

  • Sharon Levin
    Jun 2026

    Zac was great. I hope he comes back for the scheduled heating system and was great with my dog.

  • Daniel Hoh
    Sep 2025

    Ryan and Brad installed a new upgraded and expanded panel box and connection to the RG&E power to the house. These guys were knowledgeable, friendly, and cleaned up afterwards. And tested every outlet in the house! The best part was finally having a panel box clearly marked with rooms, outlets, utilities, ev charger, etc. No more guessing. Thanks, guys!

  • Alexandra Bouman
    Sep 2025

    Tech was friendly and helpful !

  • Theodore Horne
    Aug 2025

    Josh seemed very knowledgeable and quickly installed a new thermostat. Encouraged us to have further service performed at a later date.

  • Mike Anthony
    Aug 2025

    Had a full ac replacement. Jeff Knier was great from the start and the guys who installed it(Rob and Jared) were great. Wasn’t easy for them I don’t think due to layout but they crushed it. Clean, tidy and friendly.

  • Kaitlyn Simpson
    Aug 2025

    Tech came out on the 7th and needed to order a part, was told it would be a week max. I called 2 weeks later because I haven't heard anything and was told I would get a call back. Still nothing. Called again and was told the part is on back order and they have no control on when the part will arrive from the manufacturer.
    That's not the point. I understand shipping delays.

    It's the lack of communication and disrespect on the phone when I have to constantly call to get any type of update.

    They charge you $140 for a diagnostic charge and then just don't keep you informed. Book with someone that keeps you in a loop and doesn't treat you badly when asking for an update almost 3 weeks later.

  • Karen Van Zile
    Aug 2025

    I was pleased to see Josh walk in. He is fast, efficient and does a great job. When I have a question or he finds something he explains it Respectfully, not talking down to me like I am an idiot. I will try to get him for All my appointments as I trust him.

  • sclinge1
    Sep 2024

    Josh Hutton was excellent in his service - professional and friendly. He diagnosed the problem in a few minutes and went over what our options were. He then repaired it quickly.

  • David Hammond
    Aug 2024

    Josh gets an Aplus

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BETLEM Residential Heating & Air Conditioning

704 S Clinton Ave, Rochester

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Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours