BETLEM Residential Heating & Air Conditioning

Betlem Residential Heating & Air Conditioning is a trusted provider of heating, air conditioning, and indoor air quality solutions in the Rochester area. With over 100 years of experience, the company is known for delivering efficient, reliable, and affordable products and services. Their technicians, such as Mark and Josh, are knowledgeable, polite, and efficient, always arriving on time. They quickly diagnose and fix issues, offering clear explanations and helpful recommendations for maintenance and repairs. The company places a strong emphasis on customer service, treating each customer with urgency and professionalism, even those without a service contract. Their technicians are willing to share helpful tips and advice, making sure customers feel supported and well-informed. In addition to their core services, Betlem Residential Heating & Air Conditioning has earned praise for their technician service. Josh Hutton has been recognized for his professional, friendly attitude, quickly diagnosing problems and completing repairs efficiently. Customers appreciated that he called before arriving, was super friendly, and finished the job faster than expected without disrupting their day. Nick was also commended for his thorough diagnosis, clear explanations, and careful repairs, including cleanup. Customers feel confident in their service and look forward to future visits, especially for annual maintenance. Recently, Ryan and Brad installed a new upgraded and expanded panel box and connected it to the RG&E power supply. They were knowledgeable, friendly, and cleaned up afterwards, even testing every outlet in the house. The best part was finally having a clearly marked panel box with rooms, outlets, utilities, and EV charger labels, eliminating guessing. Overall, Betlem Residential Heating & Air Conditioning is a reliable and quality-focused company dedicated to ensuring customer comfort.