About Pella Windows and Doors Showroom of Albany, NY
Pella Windows & Doors of Rensselaer serves the Capital District, specializing in windows and doors. They provide a personalized shopping experience at their Experience Center, allowing customers to interact with various Pella products. The company prides itself on its knowledgeable team, including service representatives like Adam, who have been described as professional, knowledgeable, and polite. Installation technicians, such as Corey and Brian, are noted for their professionalism and dedication to ensuring proper functionality. They address any concerns with care and are committed to customer satisfaction. While many customers have reported positive experiences, such as smooth installations and excellent customer service from staff like Jennifer and Lindsey, there are some concerns regarding the energy efficiency of new windows. Despite the company's claims of improved insulation, some customers have reported drafts even with triple-pane windows. Overall, Pella Windows & Doors of Rensselaer offers a variety of products and services, but customer experiences can vary.
Wazim and Richard were sent to fix issues with a previous bad install of my exterior and storm door. It required an almost complete repair and reinstall. They did a fantastic job, were courteous, on time and truly professional. I would highly recommend them.
I had a front door replaced today & I can not be happier with it! The guys Chad Zalucky, Junior & Wazz were punctual, professional & a pleasure to do business with. The ProVia door with side lights is absolutely gorgeous & completely changes the front of my house..I absolutely love it!
Good morning, Marissa,
I'm writing to tell you and your colleagues that Bronson Meyer, your Service Technician, did an amazing job fixing our Pella windows yesterday. He was on time, efficient, polite, and very patient with our questions - answering everything clearly, with knowledge and assurance.
You are very fortunate to have Bronson on your Team. He is certainly one more reason I can happily and honestly recommend Pella and its customer service to my friends.