The Glass Guru

Jan 2024

My bay window center pane was fogged up and wouldn't clear. The technician who arrived on time, explained the problem and what he was going to do to fix it. He repaired the window in about hour. The next day the window partially fogged up. I called Guru and was told that happens occasionally but would clear. Today the window is clear. My one complaint is the worker did not clean the interior glass very well and he failed to clean the mold off the bottom of the inside frame.

Dec 2023

Paul was prompt in returning my request, Dan showed up for the appointment, replaced 3 broken panes, and everything looks good. Very good follow up, and good communication on work order and what was involved in fixing the windows.

Dec 2023

I first found the glass guru when someone put a brick through the window at my workplace in the Albany warehouse district. The glass guru was able to replace the glass in the sash instead of having to replace the whole window, which kept the old window out of the landfill, and saved the company some money. When I recently needed a custom cut piece of glass to replace a missing storm window, I knew who to call. They gave me a choice of two glass thickness, and I chose 1/8", which was the thickest of the two, gave them dimensions, and I scheduled a pickup. I found that it's important to check the quality of the cut, making sure there are no burrs, but as long as those are...read full review