SERVPRO of Ozone Park/Jamaica Bay

SERVPRO of Ozone Park/Jamaica Bay is a trusted leader in the local community, known for its expertise in restoration techniques and state-of-the-art equipment. The dedicated team has extensive experience in handling water, fire, and mold damage restoration for both commercial and residential properties. When a customer faced a flash flood in the basement, the SERVPRO team, led by Raymond Wardell, promptly responded and had the area cleaned and dried within a day. Another customer praised the professionalism of the crew, led by Andres, who kept them informed throughout the demo and cleanup process. After a flood, the SERVPRO team carefully removed the customer's furniture, restored the home, and returned the furniture, ensuring everything was in pristine condition. The company's dedication to providing exceptional service and attention to detail has earned them the trust and appreciation of the Ozone Park community. Recently, customers shared their positive experiences with SERVPRO, highlighting the team's thoroughness and professionalism. One customer mentioned that SERVPRO handled everything from cleanup to dealing with insurance after a sweater buildup incident. The team, including Martin, Jose, Hector, Andres, Jeri, and Johnny, was praised as unbelievable for their dedication. Another customer described how the team effectively gutted their basement for mold and water damage after a flood from Helene, removing damaged items and treating the area for mold, leaving the basement clean and ready for rebuilding. They appreciated the caring, hardworking, and kind attitude of the crew, which made a difficult situation much easier. Additionally, Kevin (Project Manager), Andres, and Hector were commended for their knowledge and professionalism during a project in July, with customers highly recommending them for future work.