Optum Urgent Care - Little Neck - PERMANENTLY CLOSED

Feb 2024

If I could give this place a zero star I would! Jennifer the doctor was so rude, she wouldn’t let me talk, didn’t bother to learning my history which was very important! I went in because I suffer from sinuses and my nose was supper congested I have tried everything before coming here. When I do the doctor as I mentioned before wouldn’t let me speak and just said you are fine just wash out your nose and take an allergy pill (which I have done already). She sent me home with no medication and I was still in pain! I was very upset and wasted my time the doctor was very useless in my opinion.

Dec 2023

I have been going to this urgent care for years and have given a positive review before. But today’s experience was lacking. Long story short, my husband and I went in with our sick child, check in as normal, and are told we have a large co-pay, which is not true. We explained we do not have an urgent care co-pay and never have, but the receptionist was rude and dismissive. She immediately went into defensive mode. She claimed to be going by what she was seeing on the screen (and would not budge and kept repeating herself), but we knew she must have been looking at something incorrectly. If she was willing to work with us, we could have pulled up past recent claims...read full review

Dec 2023

Came here today ( little neck parkway location)11-11-23 with my wife came to this location over the one on union turnpike only because she might need x-rays and this location has a tech on site ( the union location is great) receptionist was very cold didn't even respond to either of us say good morning! I am really against spending money where I receive what I consider unprofessional customer service . Spent her time chatting on the phone didn't even give and idea of how long the wait might be the doctor and the nurse were great I guess its just the cold breeze in the reception area you have to contend with.