Fabulous Optical is highly recommended for its exceptional customer service and affordable prices. The staff is described as amazing, understanding, and professional. Customers praise the doctors for their helpfulness in finding the right prescription and Francesca for her assistance with glasses and contacts. The business is known for its wide selection of glasses and its welcoming atmosphere. Recent reviews highlight the professionalism and friendliness of the team, with one customer noting the thorough eye exam and clear explanations from the eye doctor. Another customer appreciated the helpfulness of the manager, who took her time to ensure a smooth purchase process. However, some customers have experienced issues, such as extra charges for transition lenses and receiving glasses that did not match their order, though the staff worked to resolve these problems promptly. Overall, Fabulous Optical maintains a reputation for good service and customer care, with staff willing to assist and address concerns.
Thank you Fabulous Optical for being straightforward and honest with your services. I did not have to pay anything for my eye exam. They did not try to upsell me. They did not try to guilt me into purchasing anything from them. Thank you so much for being good people.
First day experience loved it energy is amazing. The workers are Karen outspoken a win is on 10 and they also have programs if you don’t get all of the funds I recommended to anyone. And the weight is not long
I first came here three years ago, and Francesca helped me pick out my frames. From that experience alone, I knew this was a place I would return to. Fast forward to my recent routine eye exam, and the experience was just as amazing, if not better.
The moment you walk through the door, you’re greeted with positive energy, kindness, and genuine care. Every single person I encountered was friendly, attentive, and welcoming. What truly stands out is Francesca. She is constantly moving throughout the office, checking on patients, making sure everyone is comfortable, and creating an atmosphere that feels more like family than a business.
As someone who is incredibly indecisive,… read full review
121-02 Liberty Avenue, South Richmond Hill, NY 11419
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