CityMD Auburndale Urgent Care - Queens

I don’t even know how to express my disappointment with my visit, because this is ridiculous. I’ve been throwing up for the last three days, unable to keep any food down, and I feel dizzy and can’t even stand still. The nurse was professional and checked my vitals and temperature, and ran COVID and flu tests.
The doctor came in, did a basic checkup, and concluded that my symptoms might be caused by mucus. The only advice I was given was to drink water. I don’t know what that’s supposed to mean. No blood test, no further examination—just “drink water.” WTH
Of course I know I’m dehydrated; I’ve been vomiting for three days and can’t keep any food down.

This is the place to go to if you want to be sent home with OTC meds. Don’t bother. A very upsetting experience for my first time.

The care was very poor and not suitable for an emergency. A man arrived in extreme pain, and in order to treat him, they first charged him and then told him they didn't have the necessary equipment to treat him, so they sent him.

We just finished our first visit. I called to make sure that they have x ray available since my daughter was experiencing chest pain
The front desk lady was really nice we walked in around 715 pm
Everything was smooth
The nurse who ran the test was chatting to my daughter to distract her from the stress of running those test
The doctor was very friendly. He walked many questions. He explained the possibility of the cost of her pain and reviewed the test results

I’ve been coming to this urgent care for years and never had a bad encounter up until today. I’m also writing this review directly after the encounter. I brought my son in due to some blisters that I saw on his neck, shoulders and dry skin on his scalp. When the doctor, Dr. Francis Filpo, who walked in and didn’t even introduce herself, asked what was wrong I told him that he had these blisters in which she corrected me with an attitude and said “anything that’s on the skin is a rash”. When she starts to examine my son’s skin, she then says to the medical assistant that they’re lesions. So I simply asked her well are they lesions or a rash. She then starts giving me an attitude and I told her that I’m a registered nurse so I’ve never heard that anything on the skin is automatically deemed as a rash as she had just stated. Her response to me saying I’m an RN is “okay and? I’m a doctor” and I said “wow is this how you talk to all your patients?” And she said “well you’re the one who’s being aggressive so yeah”. After she “diagnosed” my son, she leaves without saying a word and also didn’t even sanitize her hands entering or leaving the room. I think that’s medical knowledge 101 to at least sanitize to prevent the spread of germs after donning and doffing gloves in between seeing patients. This 1 star review is specifically for “Dr” Francis Filpo and after that encounter with her, I will no longer come back to this urgent care after all these years. It’s embarrassing the way she acted as a medical professional not only in front of me, but in front of my son.

WentThere With 10 Years of On going. Problems Diagnosis By.My.primary doctors. And. Other doctors. Taking. Prescription medication. For. Ten Years For on going Problem. And the. Male tall
skinny. So called Doctor at. City. MD. Tells Me i c an Only Have One Day Off from Work and to Come Back Tommorow Pay 15 Dollars Again so he. Can bill My Insurance Again. Thats a Scam. He Should Be. Fired And he Tells Me Without Knowing Me Or my History . Every
urgent care. Gives. You. Three. Day. Off max. And. If you. Feel. Better in. A day. You. Go. Back to. Work. Not. Tjree. Visir. Everyday. Bill insurance. And. Three. Copay. Dont. Go. There. If. The. Tall. Skinny. Doctor. Is. There. Walk. Out. go to Any. Other. City. MD. They. Are. Never. Like. This. 3. Days. Always. If. You. Feel. Good. You. Go. Back. To. Work. In. One. Day. Not. The. Visit. For. Three. Day. Bill. Insurance. Three. Times. Copay. Three. Times. That. Insurance. Fraud. Doctor. Should Be. Fired. And. Investigated

Worst ever went in with high fever the sent me home without blood test or X-ray just a stool sample kit..went to another Dr turns out I have a viral pneumonia… great diagnosis city med..no stars.

It was a horrible experience first they told us they can’t register her 2nd after all the paperwork the told us you insurance is not accepted you need to pay 250 dollars to see the doctor really you can ask me way before

I asked for help and support and the doctor didn’t help me for nothing

I did my CDL DOT physical exam here. I walked in and it was fast service. Dr. Daniel Cavallo was very professional. I will be back here to do my CDL physical next time. I highly recommend this place.