I wouldn’t book this place even if it was the last shop on earth! The owner is rude and I heard that she stole one of her past workers whole nail inventory and never reimbursed her back her money. The girl stopped doing nails permanently all because Bella claimed “ she threw out all her nail supplies because she took too long to return from vacation “ but hired another nail tech 3 weeks later and she was using that other tech supplies that the other girl worked so hard to pay for. From what I heard .. the girl only went on vacation to take another business opportunity because Bella was closed for renovation for almost 2 weeks and the girl was missing out on money. Anyways I still went to visit one day with the intentions that you can’t always believe everything you hear and sure enough the rumors were true!!!! The service was so horrible and everyone was unprofessional. Pls be aware of who you’re giving your money to and supporting !!
Asana Williams
Aug 2024
I went here for my birthday and it was an amazing experience. The atmosphere and customer service was awesome. I'm definitely going back.
CapriiB Lyrics
Apr 2024
It was a very great experience, I went in ‘21. Clean facilities, cute waiting area with swing chairs and you get sparkling drinks while you wait. The service was the best, my friend and I enjoyed every minute of it
Karyn With A T
Feb 2024
The hospitality was outstanding, from the greeting until the end. Professional, exceptionally clean! Wonderful experience 10/10 highly recommend
Tiffany Patterson
Dec 2023
The ambiance and service were top notch from booking the appointment through the facial and waxing services I received. I'm thoroughly impressed and will be back again.
Ka'Deja Leary
Nov 2023
Great Services!! Great atmosphere! Great People! Highly recommend!��
Nakema Hennighan
Oct 2023
Mya was my esthetician,she was so kind and gentle. I throughly enjoyed my massage and will be returning☺️. Thanks again for the excellent service.
tamara gayle
Sep 2023
I went and did my first deep poor facial here everything was smooth the first time. I went on Saturday September 23rd for a follow up at 2:00pm and I was there half an hour before my spying was asked to sit in the waiting room in the basement where I have no cell service no windows or doors I sat there for 40 minutes. Bella was not in that day the receptionist sat on her phone the whole time talking to her man with the phone on speaker. I thought she was going to do my facial since she did it the first time and was waiting on someone else to be done to attend to the front desk. I came up at around 2:07pm and still no one came to check on me . I came out of the hole to get signal since I have a toddler and I needed to check on her. No one came and follow up while waiting to see if I was okay I left the establishment around 2:16 and cancelled my appointment. The esthetician in the basement sat in the spa room the whole time not attending to anyone and would not come out to check on the clients only to tell Bella on the phone that they did check and I was not there this was awful customer service and I am very disappointed. I asked for a refund and was told I can’t get a refund for services not rendered. If Bella checked her cameras on that day she would have known what has been going on in her establishment her workers are not customer friendly.
Ingrid MD
Sep 2023
My son got a deep cleanse facial and extraction at this spa. His face looks so much better already. I was mostly impressed with the service and cleanliness of this place. The owner was attentive, accommodating, informative and friendly.Service: Skin treatments
Nate Robinson
I wouldn’t book this place even if it was the last shop on earth! The owner is rude and I heard that she stole one of her past workers whole nail inventory and never reimbursed her back her money. The girl stopped doing nails permanently all because Bella claimed “ she threw out all her nail supplies because she took too long to return from vacation “ but hired another nail tech 3 weeks later and she was using that other tech supplies that the other girl worked so hard to pay for. From what I heard .. the girl only went on vacation to take another business opportunity because Bella was closed for renovation for almost 2 weeks and the girl was missing out on money. Anyways I still went to visit one day with the intentions that you can’t always believe everything you hear and sure enough the rumors were true!!!! The service was so horrible and everyone was unprofessional. Pls be aware of who you’re giving your money to and supporting !!
Asana Williams
I went here for my birthday and it was an amazing experience. The atmosphere and customer service was awesome. I'm definitely going back.
CapriiB Lyrics
It was a very great experience, I went in ‘21. Clean facilities, cute waiting area with swing chairs and you get sparkling drinks while you wait. The service was the best, my friend and I enjoyed every minute of it
Karyn With A T
The hospitality was outstanding, from the greeting until the end. Professional, exceptionally clean! Wonderful experience 10/10 highly recommend
Tiffany Patterson
The ambiance and service were top notch from booking the appointment through the facial and waxing services I received. I'm thoroughly impressed and will be back again.
Ka'Deja Leary
Great Services!! Great atmosphere! Great People! Highly recommend!��
Nakema Hennighan
Mya was my esthetician,she was so kind and gentle. I throughly enjoyed my massage and will be returning☺️. Thanks again for the excellent service.
tamara gayle
I went and did my first deep poor facial here everything was smooth the first time. I went on Saturday September 23rd for a follow up at 2:00pm and I was there half an hour before my spying was asked to sit in the waiting room in the basement where I have no cell service no windows or doors I sat there for 40 minutes. Bella was not in that day the receptionist sat on her phone the whole time talking to her man with the phone on speaker. I thought she was going to do my facial since she did it the first time and was waiting on someone else to be done to attend to the front desk. I came up at around 2:07pm and still no one came to check on me . I came out of the hole to get signal since I have a toddler and I needed to check on her. No one came and follow up while waiting to see if I was okay I left the establishment around 2:16 and cancelled my appointment. The esthetician in the basement sat in the spa room the whole time not attending to anyone and would not come out to check on the clients only to tell Bella on the phone that they did check and I was not there this was awful customer service and I am very disappointed. I asked for a refund and was told I can’t get a refund for services not rendered. If Bella checked her cameras on that day she would have known what has been going on in her establishment her workers are not customer friendly.
Ingrid MD
My son got a deep cleanse facial and extraction at this spa. His face looks so much better already. I was mostly impressed with the service and cleanliness of this place. The owner was attentive, accommodating, informative and friendly.Service: Skin treatments
London Brumidge
Love your own