K Etts Plumbing & Heating - PERMANENTLY CLOSED

Aug 2023

Rich completely no called and no showed to finish a job he already started. I was so shocked. Wouldn't return our calls, we had to get another company to come and finish what they never did.

Jul 2023

Horrible service. Stay away from. Many other reliable and professional companies out there. I'm so mad I can't even type out the entire story. But the owner Rich or Richie is not pleasant to deal with and used profanity like a sailor. He gave my husband a few things that could be wrong with our central air but had no real solutions to fix the problem. And gave us a ridiculous quote. After meeting him we decided to call 2 other companies and got the job done that day for almost half the cost that "Richie" tried to charge us. Stay in the gym "Ritchie", dealing with the public and fixing AC and plumbing isn't in your future.

Apr 2022

Had a new boiler and water softener installed in 2022. Rich said he would replace one ball valve,the pressure regulator and check valve. He did not change them. The water softener discharge hose is leaking. Rich set-up an appointment to finish the job and did not show up, not even a phone call to let me know he was not going to show up. This was the second time he did not show up for appointments. Called twice to reschedule another day to have the job finished, and no call back. Had to get another company to complete the job that Rich was supposed to do. Would not recommend if you do not have the time to wait for a no show, and not get the work completed.