The Pelham Nails Bar
“I have been going here for the past 8 months with no issues always a good an experience. My last visit was not the greatest, as always i booked my appointment with time with the technician I liked on 7/24 I arrived 10 min before my appointment. They let him(Mark)know am there, he had a customer so i went to sit right infront of him where the seats are. A little after I see he takes another customer i go to the Front Desk and tell them I had an appointment and he took another customer, he said well she wasn’t here! I been seeing him for the past 5 months knows me. So the lady said sorry I can’t do anything you want to do it with somebody else? I really wanted to leave but my daughter was already doing her nails so i stayed.after I decided to do my eyebrows and when I go to pay the lady that does the eyebrows says, you already paid! I said no I haven’t paid. It looked like she could not handle it so she told another guy to charge me.I Paid and tipped the guys who did our nails and left. I soon as get home I get a call from them saying you left with out paying. I said NO! I don’t know what the big deal is with you guys since I got there today, but it looks like you can’t handle a business this big. So I offered I can come and show her the receipt and she can check cameras, but if I did come she will have to refund me bacause this was getting ridiculous. Keep in mind that the 8 months I’ve been there I always seen unhappy customers. I write a review because every time I look for a new place it’s very helpful other peoples experience.”
