About Empire Visionworks Oswego Plaza
Empire Visionworks Oswego Plaza is a leading optical retailer known for its high-quality products and exceptional customer service. The store offers a wide selection of glasses and contact lenses for men, women, and children, including designer and exclusive brands like Ray-Ban. They also provide prescription sunglasses and accept a variety of vision insurance plans, as well as FSA payments. The staff at Empire Visionworks Oswego Plaza are described as nice, friendly, and kind, providing a positive experience for customers. Many reviews highlight how the staff takes the time to explain options and test results, making visits informative. Although the selection is decent, some customers feel it is limited, and concerns about pricing have been noted, particularly regarding promotions. While one customer appreciated the quick service and clean environment, another had issues with their glasses and had to return for another exam. Overall, Empire Visionworks Oswego Plaza offers a range of optical services and products, focusing on customer satisfaction and efficient service, though experiences with pricing and product quality can vary among customers.
Excellent customer service and very pleasant and friendly. Each step in the process was explained and informative. Will definitely use them again.
Quality, Value and respect. You and your needs are the focus. They took time, put forth effort and professionalism to help me with a
resolution. Great job!!
I have been going to this location for many years. It has always been a great experience and they take care of their customers promptly and kindly. My last appointment was a total of 30 minutes, which was nice since I had other places to go after. I highly recommend them!