Critical & Emergency Care is a dedicated and compassionate facility for pets in crisis. The staff is highly praised for being friendly, efficient, and professional, providing quick appointments and attentive care. Visitors from out of town have appreciated the prompt service, caring staff, and reasonable costs. The team performs thorough tests, offers clear treatment recommendations, and keeps pet owners updated regularly. The doctors and tech staff are patient, knowledgeable, and understanding, making sure all questions are answered and pets receive the best care possible. The hospital is especially noted for handling emergencies like seizures and sickness with kindness and professionalism. Pet owners are encouraged to have a care credit account ready, as costs can be high, but the quality of care makes it worthwhile. Overall, this veterinary emergency room is highly recommended for prompt, compassionate, and comprehensive pet care.
Everyone has their own opinions, but for emergency vet services, OP is by far, the best in the area. The staff is great, all around - front desk, techs, specialist, vets, etc... they all seem to love the animals as well - I know its a business, but they don't act like its a business first - and I really like that. They have helped save one of dogs twice in 2 years from bad Pneumonia and we are very greatful for their services.
My dog collapsed and lost mobility in her limbs from metronidazole toxicity. This was the only place open on the weekend to get her the supportive care she needed. I am thankful that everyone involved in her care helped her recovery. ❤️ I was treated with professionalism and kindness and felt my dog was in good hands with her stay in the hospital. I was given updates on her progress and our visitation with our dog was very calming to our anxiety as she was improving with the supportive care she was receiving. This place is very expensive but I could not wait for her to be seen by my regular vet. I am very happy that my dog is in the recovery stages and that she is… read full review
We went to pickup our dogs ashes they were all very nice from start to finish they actually send your animal out to 906 Seneca was very happy about that thanks for all your help ❤️
3930 North Buffalo Street, Orchard Park, NY 14127
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