Last month, we needed to resolve a previously mis-diagnosed prescription for contacts (from a different dr's office) and get fitted for and order them. I can't think of the last time we encountered someone in the service industry who so enthusiastically and expertly helped us like Charles (Delaware Rd location) did that day. After the doctor completed the exam, Charles went to great lengths to troubleshoot our issue and delivered a solution that was outside of the box. We appreciate his clear explanations of the options and his endeavor to help us reach our desired outcome. Everyone is always very courteous and professional when we visit, but this time it was... read full review
April 2022
As a previous optician, this is the best experience I've ever had as a patient. The reason I became an optician is because I thought I could do better than the places i had been going to my whole life; LensCrafters, and other mom and pops. I came here because they edge glass, something every other place around has some problem with; the point being they solved a serious optical problem for me without question. The optometrist here is caring, thorough, and on point; I was very surprised to see that what she prescribed was so different, but more advantageous to me as a patient. The staff have that confidence from the receptionist to the optician to the doctor you do... read full review
December 2019
I just had my first appointment with them and everything was wonderful. I was able to schedule an appointment after my normal workday that didn't take months to get in. Was seen exactly on time. The Dr. and Joe were kind and made me feel completely comfortable. Would highly recommend to any family or friends.
Last month, we needed to resolve a previously mis-diagnosed prescription for contacts (from a different dr's office) and get fitted for and order them. I can't think of the last time we encountered someone in the service industry who so enthusiastically and expertly helped us like Charles (Delaware Rd location) did that day. After the doctor completed the exam, Charles went to great lengths to troubleshoot our issue and delivered a solution that was outside of the box. We appreciate his clear explanations of the options and his endeavor to help us reach our desired outcome. Everyone is always very courteous and professional when we visit, but this time it was... read full review
As a previous optician, this is the best experience I've ever had as a patient. The reason I became an optician is because I thought I could do better than the places i had been going to my whole life; LensCrafters, and other mom and pops. I came here because they edge glass, something every other place around has some problem with; the point being they solved a serious optical problem for me without question. The optometrist here is caring, thorough, and on point; I was very surprised to see that what she prescribed was so different, but more advantageous to me as a patient. The staff have that confidence from the receptionist to the optician to the doctor you do... read full review
I just had my first appointment with them and everything was wonderful. I was able to schedule an appointment after my normal workday that didn't take months to get in. Was seen exactly on time. The Dr. and Joe were kind and made me feel completely comfortable. Would highly recommend to any family or friends.