H.W. Bryk & Sons

Jul 2023

Contrary to the information on their website, they do not work on appliances, such as refrigerators or freezers.

May 2024

A long overdue 5 star review. I have been a loyal customer since 2009 when HW Bryk installed a mini duct A/C system in my home (an early 1900 North Buffalo Tudor). They installed AC systems on two of my commercial properties and handle all my seasonal maintenance. Repairs are handled expeditiously and I have pleased with communication.

Oct 2023

I knew Bryk was expensive from previous work done at my home. I called them because I was willing to pay for a job well done. I wish I had read the reviews before calling. I needed a new toilet. I spoke with Tom about the toilet I wanted. I wanted a comfort height oblong bowl. They quoted me a price of $740.00. Wow! I bit the bullet and hired them to do the job. At first Iwas pleased with the comfort of the toilet, however, as I used it, I came to realize that the bowl was round, not oblong. I dropped the ball. I had been so distracted by my daughter's illness. I just left the job up to the plumber. it took me almost a month to notice I had gotten the wrong toilet. I called Bryk explaining the error . I was told that I had indeed ordered the round bowl. Tom said he had written proof of my order. I had no other choice but to accept his word. I know I did not order a round bowl. I was told we had discussed the bowl based on my having a smaller bathroom. I was never told an oblong would not fit. I have an adequate size bathroom for either bowl shape. Be careful when you work with this company. Ask for a printed work order before you have any work done to protect yourself. I am out $740.00 for my trust in this company.