About Warby Parker HQ and Showroom
Warby Parker HQ and Showroom offers a wide range of high-quality prescription glasses starting at $95, as well as sunglasses, progressives, and contact lenses. Customers can also get eye exams and find friendly advisors and top-notch optometrists to help them find the perfect pair. The service is described as outstanding, with a great selection of eyewear and a smooth, efficient eye examination process. Staff are attentive and go above and beyond, providing samples when needed and matching prescriptions. The opticians create a warm and safe environment, making first-time designer frame buyers feel comfortable. The eye doctor is patient, answers all questions, and shows empathy, ensuring a thorough examination. The building is easy to miss at first, but staff coordinate well to reschedule appointments and provide excellent customer service. The bathroom is clean and well-equipped, contributing to a pleasant visit. Overall, the in-store experience fosters trust in maintaining eye health, with many customers leaving satisfied and eager to receive their new glasses in the mail.
Did not have a good experience with the online service overall, but Marvin didn’t hesitate to make it right for me! He’s the type of associates that shouldn’t be overlooked! He went above and beyond to fix a problem he didn’t even create. The online service needs to learn a thing or two from him. If I’m in New York again, will definitely come by. Definitely shop here!!
Senette was AMAZING!!! We had an amazing experience at Warby Parker and Senette made our time there so enjoyable and seamless! Highly recommend getting an eye exam there and purchasing new glasses there. Couldn’t recommend more!
I had a great experience here! Everything was smooth and easy. The staff truly went above and beyond and were friendly, patient, and very helpful. Special thanks to Senette, Marvin, and Julius for helping me find the perfect frame and assisting with my insurance. They have a beautiful frame selection with lots of options. I would definitely come back and highly recommend this place.