Reviews for Vint & York
Write a reviewHours
Monday: 11AM - 7PM
Tuesday: 11AM - 7PM
Wednesday: 11AM - 7PM
Thursday: 11AM - 7PM
Friday: 11AM - 7PM
Saturday: 11AM - 7PM
Sunday: Closed
Tips
walk-ins welcome accepts credit cards accepts apple pay street parking wheelchair accessible women-owned open to all bike parking
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Google: 4.5/5 Facebook: 3.8/5Vint & York
247 Elizabeth St, New York
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I ordered my first pair of Vint & York glasses in October 2023. The service and my glasses exceeded my expectations. I have ordered online from two other companies previously, and the service, frames and lenses from Vint & York were all far superior, at a cheaper price! Vint & York sent the frames to me with blank lenses so I could try them on and mark my PD/Seg, which resulted in the perfect application of my prescription, as good or better than when I went to my local optometrist. I just ordered another pair, and again, the service was exceptional. Vint & York might take a little longer, but the result is worth the wait.
This as my first experience with V&Y; virtual try on was about 90% accurate, and ordering was easy enough. The tint options were a bit clunky and crude for color and density which is why I held off on that. I chose these frames to soften my facial features, as well as because I like how they look. Yes I’m a guy and these are women’s frames, but if it works, it works and I’ll go with it. Customer service was excellent with a 24 hour response; it wasn’t an issue with them. Shipping with USPS meant tracking went from “accepted” to “delivered” without anything in between; this isn’t V&Y’s fault. I’ll order from them again as other frames I have get retired...read full review
Timothy at HQ followed up on my concerns and resolved them professionally and gave me a promise for the future should I ever need any further assistance. I am veery happy to have heard from him and pleased to be treated with such care. I love my frames and would recommend them for anyone.