About Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area offers guests spacious suites with kitchenettes and complimentary Starbucks coffee. Located near subway stations, the hotel provides easy access to attractions like Battery Park, the Freedom Tower, and the World Trade Center. Guests often highlight the friendly and attentive staff, particularly at the front desk, and the hotel's excellent location for exploring the city. While many visitors enjoy their stay, some note that the hotel's breakfast could be improved, although others find it impressive with a wide variety of options. Some guests have mentioned issues like dim lighting in the rooms and dated furniture. Cleanliness has been a concern for a few visitors, with reports of cockroaches near the entrance. However, overall, the hotel is well-regarded for its value, spacious rooms, amenities, and proximity to popular tourist destinations, making it suitable for both short stays and longer visits.
We had a pretty interesting stay while at Residence Inn. Let’s talk about our room and overall experience. The first 2 nights, our air conditioning malfunctioned, causing the temperature to go as low as 50 degrees and when we shut off the unit it would restart by itself. At one point the air conditioning wasn’t cooling so our room stayed at around 78-80 degrees and it got hot after a while. They sent someone to fix it, though. There was no trash can in our room other than in the bathroom and it was quite inconvenient. We booked a 2 queen beds but instead there was a very small couch and a queen bed. FYI, the couch is NOT comfortable at all, especially for...read full review
Very basic hotel, but good value in New York. Room are large enough with full size fridge and small kitchen. Bedding are a little old and would benefits to be renew. Cleaniless is ok, but i found dirty glasses and cups in my room.
my friends and I stayed here for our recent trip to nyc. the room was nice but what really stood out to us were the amazing room service ladies. they were always to attentive and they made the bed and cleaned the room everytime we left for extended periods of time on our trip (everyday) there were 5 of us in the room and often ran out of clean towels/soaps/trash space and anytime we asked they were always happy to provide/assist.