Reviews for Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
price range: above average accepts credit cards free wi-fi dogs allowed open to all
Ratings
Google: 4.4/5
Residence Inn by Marriott New York Downtown Manhattan/World Trade Center Area
170 Broadway, New York
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Excellent hotel- from start to finish; the room, staff, and location are amazing- the room was a suite and large for NYC standards- the staff were very kind and attentive. Breakfast was superb- they had so much to offer I didn’t even need lunch- I was too full! The location is walking distance to battery park and the freedom tower but also with a subway station basically right outside you could easily head uptown. I would totally stay here again.
Didn't meet our expectations. Rooms with old and to used furniture. Cleaning is bad and they ignored our needs. They were negligent to expectationsBreakfast (even they had a Starbucks machine) was poor.Was not bad but not good to recommend
- Customer service: 10/10 every staff member from front desk to housekeeping was very kind- Value: 9/10 includes breakfast and complimentary Starbucks coffee in the morning. There is also 24/7 security. Comes with kitchenette with everything needed in the room. This hotel was extremely close to everything we had on our list such as:1. Union Square Holiday Market2. Pier 36 to the Statue of Liberty and Ellis Island3. World Trade Center4. Empire State Building- Facilities: very little street noise which was optimal- Glows- Starbucks coffee and close to subway stations- Lows: very dim lights in rooms which was more than a slight inconvenience, breakfast was alrightRooms:...read full review