From the moment I reached out Mr. Ivan was so supportive. We originally had a contract with the 72nd street location which closed. I was nervous and concerned due to all of the negative reviews. Ivan changed that, he was so supportive and empathetic. He worked very hard at making sure everything was transferred and that our requests were honored. My family and I are very grateful for the quality and service they provided for my father’s going home service. Thank you Ivan so very much. ~ Garcia Family
About R G Ortiz Funeral Home Inc
R G Ortiz Funeral Home Inc. is a funeral home that strives to provide helpful and thoughtful service to families during difficult times.
Though some customers have noted that staff attention could be improved, the funeral home is praised for its willingness to assist and address concerns promptly.
One customer highlighted a positive experience with a staff member named Franchy, who went above and beyond to ensure customer satisfaction by fixing makeup on a deceased loved one.
Overall, the funeral home aims to offer a respectful and supportive environment for families while navigating the grieving process.
Reviews
I must say that although I've assisted The Ortiz funeral before, I was nervous and skeptical to return for services due to their legal claims pending.
However, I am glad that my family and I decided to returned and view My little Brother at Ortiz Funeral Home.
From the beginning to the end, my family and I received the most humble, empathetic and friendly services.
From the minute we walked in, the professionalism exceeded our expectations. Grieving our loss was over the top and knowing that New Management took care of everything 100% perfectly was comforting to our hearts. The Location Manager was very informative and polite. The Office Assistant Peer, Ivan, was our… read full review
I want to thank Ortiz Funeral Home, especially Ivan, for the care and support he provided during my mom’s wake. From the very beginning, Ivan went above and beyond to make sure everything was handled with compassion, respect, and professionalism.
One thing that meant so much to me was that I asked if my mom could be left as natural and plain as possible so I could have the honor of doing her makeup and getting her ready myself. Ivan kept his word. He promised he would call me as soon as my mom arrived at the funeral home, and he did exactly that. He called me earlier than expected and gave me the time and space to do something very special for my mother.
The funeral… read full review
Photos

Hours
Location
4425 Broadway, New York, NY 10040
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