Reviews for Pella Windows & Doors of New York
Write a reviewFrom Pella Windows & Doors of New York
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 2.8/5Pella Windows & Doors of New York
40 Exchange Pl # 400, New York
Directions Appointment Call Website Suggest an Edit
Absolutely horrendous company. I purchased a home from a builder that used them for doors and windows. I received a letter saying that because of a dispute between them and the builder, they are cancelling my warranty and putting a lien on my home.I called the billing office and they refused to give me any information and said it was between me and my builder. Even though they're threatening to put a lien on MY HOME that I fully paid for.I will never do business with this company ever in my life.
Avoid Pella Windows. I have 5 big heavy custom, top-of-the-line, double-pane, “architecture” series, 6 over 6 custom windows, that have only been used occasionally over the last 20 years. Now they need a little love, so I got a quote last year from Pella to service them. I approved the quote last month, only to be told my windows had been discontinued in the interim, that there are no spare parts (like the counter-weights that are breaking off) and Pella’s recommendation is I am welcome to replace all of their very expensive, now-disintegrating and apparently unrepairable windows with new custom Pella windows - all at my cost. How much can it possibly cost to stock...read full review
Pella windows and Doors are beautiful.Many friends and family wish they had them. Service is excellentSales people are very accommodating.The district manager is so very kind and caring!Who could ask for more?I am beyond grateful !!!!