Masa.Kanai is a modern salon in Manhattan's Upper West Side offering a unique beauty experience with a Japanese influence. Clients describe the salon as relaxing, with a pleasant scent. The staff is friendly and attentive, providing excellent service. The detangle cut is highly recommended for those with tangles, leaving hair smooth and manageable. The zero treatment is praised for its ability to soften dry hair. Blowouts are described as bouncy and stylish.
Many clients appreciate the scalp head spa treatment, especially for scalp issues like seb derm, which is handled by expert staff like Ritsuko. The salon’s team takes their time to do a good job, even if clients are late, ensuring each customer feels well cared for. The color services, such as balayage or dyeing hair back to black, are performed with care, with advice on what suits each person. Haircuts are personalized, with stylists listening to preferences and making adjustments, like going a little shorter if requested. The salon’s quality and attention to detail make it worth the higher price, with many clients planning to return for future appointments.
Masa.Kanai on the Upper West Side is my go-to, and Alina is the reason why. She gives an exceptional cut every single time. She’s consistent, precise, and always suited to how I actually wear my hair. If Alina's booked, don't hesitate because all the stylists at Masa.Kanai are top-notch.
I also can't recommend their hair spa treatment enough. It's relaxing in the moment and the results last: my hair genuinely feels healthier afterward. Between Alina's cuts and the spa, I walk out looking stylish and my hair in better shape than when I came in. Great service from everyone in the shop, too.
Jun 2026
5.0★★★★★
This salon is fantastic! My haircut was wonderful, the service is exquisite and the experience as a whole is so enjoyable. I’ve worked with Elaine for several years now and she is the best!
May 2026
5.0★★★★★
One of the; if not, the most relaxing spa like service I have ever received to date! I have been wanting to have a full scalp evaluation, detox, and overall spa like experience since I had became aware of them last year and I am so glad that I waited to have it done at what is considered to be the best of the best location to do so in NY/Manhattan! I haven’t experienced any other locations who offer this service since my first ever treatment this past Memorial Day Weekend, but it was the absolute perfect time to have had it done on a wash out of an entire weekend and having been NY bound for it.
The salon is aesthetically appealing and overall pleasing, the staff were… read full review
