Frank Darling is a female-founded diamond jewelry brand that specializes in creating custom engagement rings. Known for their fair pricing and ethical sourcing, Frank Darling utilizes conflict-free and lab-grown diamonds set in low-profile designs. All rings are handmade in New York City using recycled metal.
The company distinguishes itself by curating diamonds from a network of trusted growers, cutters, and wholesalers, allowing them to offer a diverse selection and remain impartial in their recommendations. Frank Darling provides customers with a range of services, including free shipping, returns, resizing, and flexible payment options such as financing and layaway.
Customers consistently praise the brand's exceptional customer service. Staff members, including Hayley, are noted for their patience, helpfulness, and responsiveness. One couple shared that their experience at Frank Darling was a complete turnaround from other places, where they felt rushed and pressured. In contrast, the supportive environment at Frank Darling made the ring design process enjoyable and stress-free. The company offers free consultations, allowing potential customers to view diamonds and settings in person or virtually at their SoHo salon. With great quality, selection, and service, Frank Darling is highly recommended for anyone looking for the perfect engagement ring.
