About City Brows

City Brows provides quick, affordable, and excellent waxing and threading services. Many customers have been loyal for years, citing great value and consistent results. The service is often described as friendly, with skilled technicians who perform the job smoothly and with minimal pain. Walk-ins are usually accommodated with little wait. However, some recent reviews note a change in atmosphere, mentioning that the energy is missing and staff seem entitled to higher tips, with a mandatory 20% tip policy that has caused dissatisfaction and led some to look elsewhere.

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Reviews for City Brows

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May 2026
I’ve been going to City Brows whenever I’m on the Upper West Side, and it never disappoints. Angie is the best!!!…such a vibe and she always gets my brows right. I’m pretty sure she’s done mine a few times now and I always leave happy. Best service, amazing customer care, and honestly some of the best prices in the area. Highly recommend!
Oct 2025
I’ve been going here for 4 years for threading and waxing services, and they never disappoint! The prices are unbeatable too. If you’re looking for well-priced, fast threading service, this is the place to go.
Jul 2024
They're good, but they force you to tip 20%. They have a line paper scribbled mandatory tip behind the register. I'm pretty sure that's illegal. Is empty all the time, probably because they are forcing you to tip. It wasn't like that before, and the ladies were more friendly. Sad to have to look somewhere else to get service.