From the moment I walked in, Maggie's warm smile and professionalism made me feel valued and at ease. She listened attentively to my requests, and the results were impeccable. Each garment was flawlessly cleaned and pressed, a testament to Maggie's attention to detail and pride in her work. Moreover, her friendly nature and helpful tips added a personal touch to the experience, making it both convenient and enjoyable. I highly recommend ByNext, thanks to Maggie's exceptional skills and dedication to customer satisfaction.
About ByNext - Dry Cleaning, Laundry, Home Cleaning - Union Square
ByNext - Dry Cleaning, Laundry, Home Cleaning - Union Square is New York City's leading provider of high-quality and eco-friendly dry cleaning, laundry, home cleaning, and office cleaning services, as well as other complementary services that result in an exceptional customer experience for individuals and businesses.
The business has received mixed reviews. Many customers praise the company's friendly staff, high-quality work, and convenience, especially for weekly shirts, special items, and alterations. However, some customers have reported issues with missing or incorrect items, as well as rude staff handling mistakes. Despite these occasional problems, ByNext is generally considered a reliable and helpful neighborhood business, particularly for larger items such as bed sheets.
Reviews
My sister and I have been using ByNext for years and they’ve made our lives so much easier. The clothes always arrive clean and neatly folded. Paul was excellent over the phone in helping us coordinate pick ups with the driver and made the whole process quick and easy.
We use the cleaning service to manage our corporate apartment maintenance between stays, which is sometimes twice a week and sometimes once a month. We’ve been very happy with their reliability and results, and being able to schedule online is extremely convenient. Also their customer service has been very helpful and responsive if we ever do have questions or issues!
Photos
Hours
Monday 7AM - 10PM
Tuesday 7AM - 10PM
Wednesday 7AM - 10PM
Thursday 7AM - 10PM
Friday 7AM - 10PM
Saturday 8AM - 9PM
Sunday 8AM - 9PM
Location
20 East 12th Street, New York, NY 10003
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