Bloom Hair & Spa

Nov 2021

I had a good experience here. It was dead when I got in which was nice so they took me right away. The girl who did my nails was thorough and easy to communicate with. The gel nail color selection is a bit more limited than what I'm used to but I was pleased with the result. It got busy before I left, I'm surprised there aren't more reviews. Also another thing to note is they aren't rough with your nails, they remove any parts of the nail that may chip later and they seem to be a bit careful about how they place the polish so it does not come out lumpy or uneven.

Aug 2020

Three stars because the actual pedicure and gel manicure they gave me was very good. Deducting two stars and seriously considering not going back due to what I considered "bait and switch" of the pricing. I was in a stressful time in my life and came in to get a mani and pedi and asked for the package of regular pedi and gel mani, which the manicurist agreed to. I figured gel would be $10-$15 max more. When the service completed they charged me $30 more than the package price for gel. When I asked why, they said because I did gel it was no longer considered a package so I got charged for each individual service vs a package. I didn't have the energy at that particular moment in time to fight with them, but wth, man. They knew from the onset that I wanted gel and it felt like they purposely decided they would not tell me it would cost more so I'd move forward with the service. If I ever do go back and only because it's so close to my apartment, I want full transparency and breakdown of pricing before the service so I can leave and go somewhere else, if needed. If you go, I'd ask for pricing upfront so there are no surprises (I learned the hard way).

Aug 2020

COVID precautions are not in place. No plexiglass separating the stations, no temp check. Terrible customer service, and attitude of workers. I asked for a different color because once applied, it was too sheer. Was told during pedicure to get it myself. Cut around my toes and at the end of all of that a super basic pedicure was $35 with $5 tip $40, and I don't like it. Going to take it off when I get home. I came to help support them during this time, and unfortunately they were ungrateful and not customer centered at all.