About Alo
Alo in Soho offers a unique shopping experience for those seeking stylish activewear. The store is spacious, featuring a wide variety of sizes and models to cater to different preferences. Customers appreciate the friendly and helpful staff, who go above and beyond to assist with inquiries and exchanges. One reviewer highlighted the seamless service provided by an employee during a product exchange, emphasizing the staff's dedication to customer satisfaction. Despite some concerns about discriminatory behavior from staff, the store's overall atmosphere remains welcoming and curated, contrasting with other activewear retailers. Shoppers can enjoy browsing a selection of trendy items, including popular seasonal colors and comfortable clothing options. The store's layout and design have been compared to that of an Apple Store, enhancing the overall shopping experience. Customers also note the staff's friendliness even when the store is busy, making it a positive destination for those wanting stylish and well-made activewear.
I just want to give a huge shoutout to Dariana, she was extremely patient and attentive with us when we came shopping. She helped my sister and I pick out a great mother’s day gift.
Terrible customer service. I came in to find a bra which I called before hand to make sure they had and was told they do just to find out after my hour subway that it was never in stock. I then ordered a bunch of stuff from the anniversary sale which was supposed to be ready for pick up same day and I took another hour subway to go get it just to be told it was not ready even though the store closes in an hour. I then asked if I could switch it to be shipped to me as I don’t live close and they said they “didn’t know how to do that” . Overall disappointing.
I had such a great experience shopping at Alo Yoga. From the moment I walked in, the store felt clean, modern, and really inviting.
The staff was incredibly friendly and helpful without being pushy. They took the time to answer my questions, helped me find the right sizes, and even gave thoughtful recommendations based on what I was looking for.
The quality of the clothing is amazing—super comfortable, stylish, and clearly well-made. You can really feel the difference compared to other activewear brands.
Overall, it was such a smooth and enjoyable shopping experience. I’ll definitely be coming back and highly recommend this store to anyone looking...read full review