Alo is known for its exceptional customer service and friendly staff. Customers often mention how helpful the employees are, with some staff members providing guidance in finding the right products. The store offers a larger selection and a spacious layout, making shopping more comfortable. The store is two stories, with men’s items located downstairs. Visitors appreciate the variety of items, including shoes, clothes, and hair accessories, and enjoy the experience of service and measurement. Although some note that prices can be high, the overall shopping experience is positive. Despite being busy at times, staff members are helpful with sizes and questions. Many customers find the store to be a favorite shopping destination and look forward to new locations opening.
I visited the store 08/27 & I have to say Amira’s customer service is amazing! Even though I felt as if I were being annoying, she insisted and said “it’s okay, it’s my job”.. I’m big on taking pride in anything I do. I applaud her & I’ll be looking for here everytime I come here. I feel as if certain employees should get a bonus when they reach a certain amount of google reviews or something of the sort. She deserves it! I feel bad for the 1 star google reviewers - ask for Amira ; but don’t over work her!
Hi,
We just wanted to say a huge thank you. The manager at the ALO Fifth Avenue store was absolutely amazing and helped us resolve a very big problem. She went above and beyond to help us, and we truly appreciate everything she did. She was incredibly kind, professional, and supportive throughout the whole process.
Thank you again for having such a wonderful manager!
Isabella was so sweet, nice, and pretty. She helped me from the moment I got there to ringing me up. They had a nice selection (in comparison to the availabilities online). Like most stores, it’s two stories (men side are downstairs). I also went on a Thursday at 3 PM (maybe they had more time to be personal and do one-on-one assistance). I bought shoes, clothes, and hair accessories.
Monday 10AM - 7PM
Tuesday 10AM - 7PM
Wednesday 10AM - 7PM
Thursday 10AM - 8PM
Friday 10AM - 7PM
Saturday 10AM - 7PM
Sunday 11AM - 7PM
600 5th Ave Store Suite 1086, New York, NY 10020
