About Planned Parenthood - Mount Vernon Center
Planned Parenthood - Mount Vernon Center offers a range of health services, including birth control, STI testing, HIV testing, gynecological care, and abortion care. Many reviews highlight the compassionate and attentive staff, with patients expressing satisfaction with the care they received. A recent visitor praised the doctor for taking time to answer questions and for providing respectful treatment, despite the busy environment. Another patient shared a positive experience with the removal of a nexplanon implant, noting the doctor’s kindness and ability to ease worries about the procedure. The reception staff also received compliments for their polite and hospitable service. While some reviews point out a need for more staff to improve wait times, overall feedback emphasizes the quality of care and the supportive atmosphere at the center. Patients felt valued and respected, making them likely to return for their health needs.
I do like the staff when being treated they are very respectful an non judgmental very slow but respectful , the receptionist over the phone are rude an impatient especially the male receptionist over the phone today he was very rude
I made an appointment for 10am and wasn’t seen until 11:30am because there was only one person working. I would have rather been told that the wait time was 90 minutes so that I could have left and rescheduled my appointment, but I was just told there would be a bit of a wait so I stayed. The nurse and clinician were wonderful, but hopefully in the future this planned parenthood location can let patients know ahead of time when there is an unacceptably long wait.
I honestly had an excellent experience here with the staff. I felt they cared and answered all of my questions and concerns. My only complaint is towards management, you guys really need more staff. The doctor and the rest of the ladies work pretty hard. They deserve more help, the doctor timed herself and even though the alarm went off, she did not rush and treated me with respect and compassion, explained my birth control options and in any moment she was rushing even though she knew she was falling behind. So please get more staff, they all deserve it.